Frequently Asked Questions
Everything you need to know about your next gaming upgrade.
What is the standard shipping time for gaming peripherals?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
Do your mechanical keyboards come with a warranty?
Yes, all ATK Gaming Gear hardware includes a 12-month limited warranty covering manufacturing defects and technical malfunctions.
What is your return policy for open-box electronics?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories to be eligible for a full refund.
Are your gaming mice compatible with both Windows and macOS?
Our hardware is plug-and-play compatible with both systems; however, our advanced customization software for RGB and macro mapping is currently exclusive to Windows.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to our real-time tracking portal.